Towards a quality management system.
The Mérieux Foundation’s Quality Initiative is based on the LQSI (Laboratory Quality Stepwise Implementation) tool proposed by the WHO and the Royal Tropical Institute. It translates the ISO15189 standard into practical steps and is designed to help laboratories to implement a quality management system compliant with international requirements. LQSI is organised into 12 themes, called “quality system essentials”, each of which has a step-by-step plan. CICM has been implementing the phases described in the LQSI to set up a quality approach since 2019.
An initial evaluation of the laboratory has already been carried out to review the situation after one year of remote assistance. Following this evaluation, a quality action plan will be developed to obtain ISO 15 890 accreditation within the next few years.
During 2019, the biologist-quality manager completed an on-line training course: “Quality management including the Quality Initiative MOOC” (knowledge programme with certificate) and certifying quizzes on the Quality Initiative E-learning (programme for quality assurance manager, biologist, metrologist, secretary and technician profiles).
A three-day training course run by doctors from the ministry of public health on the LEAN Management “5S” method was also organised for personnel in 2019.